Privacy Policy
Our commitments to your privacy and the terms for using our platform. Effective December 1, 2016. Last modified April 1, 2026.
Welcome to the Dualcity Revenue, LLC. (a Florida limited liability company) Terms of Use & Privacy Policy. The Website and its contents and related services are owned by Dualcity Revenue and/or its affiliates and licensors.
By accessing and/or using the Website, or otherwise availing yourself of the services and information offered through the Website, You (the "User") agree to be bound by these Terms of Use and Privacy Policy in effect at the time of each such access or other use of the Website.
What we collect
We collect the information needed to operate the storefront, process orders, respond to support requests, and improve the customer experience. That may include contact details, shipping and billing information, order history, and basic analytics or device information used to keep the site functioning reliably.
- Order and account details are used to provide service and resolve support issues.
- Analytics and cookies may be used to understand site usage and improve performance.
- Payment details are handled by our payment processor and are not stored on our servers.
Website intended for adults
You will not make available or display any Products purchased from this Website to anyone under Legal Age or display such Products in public. You agree not to view or display the Website in public, and that You intend to access the Website for your personal use in your own home or the home of another of Legal Age.
You understand that all depictions of all persons on this Website and in all content produced or published by Us are of persons over the Legal Age. We enthusiastically cooperate with any law-enforcement agency investigating child pornography.
Communications and appropriate use
You may opt out of marketing announcements and messages by contacting [email protected]. If You opt out of these marketing emails, You may still receive system notices and other information that is specifically related to Your account.
You may not decompile, disassemble or reverse engineer any of the software comprising the Website. You may not violate the security of the Website, including unauthorized access of data; circumventing authentication mechanisms; or interfering with the Website in any way.
Disclaimer of warranties
You assume all risk of use of our products and services, and acknowledge that some use or misuse of our products might be inherently dangerous.
Dualcity Revenue is not a medical organization and cannot – and does not – provide You with medical advice or clearance to use certain Products or engage in any activities. Nothing contained in this Website should be construed as medical or other professional advice.
You agree that You will read and assess all warnings, instructions and disclaimers and that You will apply your independent judgment as to the safety of the Products You purchase.
Privacy requests
Privacy-related requests can be sent to [email protected]. Include enough detail to identify your account or order so we can act on the request.
Next step
Submit a privacy request
Email the support team with your account or order details and we'll handle it from there.