Terms of Use & Privacy Policy

Welcome to the Dualcity Revenue, LLC. (a Florida limited liability company) Terms of Use & Privacy Policy. The Website, its contents, and related services are owned by Dualcity Revenue and/or its affiliates and licensors.

By accessing and/or using the Website, or otherwise availing yourself of the services and information offered through the Website, You (the "User") agree to be bound by these Terms of Use and Privacy Policy (collectively "Terms" or "Agreement") in effect at the time of each such access or other use of the Website. The Terms apply to all users of this Website, regardless of whether they are members or merely visitors, and apply to any and all entities or persons on whose behalf any User acts.

IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH ABOVE, YOU ARE NOT AUTHORIZED TO ACCESS OR USE THE WEBSITE OR SERVICES IN ANY WAY AND YOU ARE NOT AUTHORIZED TO PURCHASE ANY PRODUCTS. YOU MUST EXIT THE WEBSITE IMMEDIATELY.

Acceptance and use

These terms apply to your use of the GruntHQ storefront, product pages, editorial pages, and support surfaces.

By accessing or using the site, you agree to use it lawfully and to provide accurate information when placing orders, requesting support, or creating an account.

Website intended for adults

You will not make available or display any Products purchased from this Website to anyone under Legal Age, or display such Products in public. You agree not to view or display the Website in public, and that You intend to access the Website for your personal use in your own home or the home of another of Legal Age.

You understand that all depictions of all persons on this Website and in all content produced or published by Us are of persons over the Legal Age. We enthusiastically cooperate with any law-enforcement agency investigating child pornography.

Orders, pricing, and availability

Product availability, pricing, and region-specific display information may change without notice as catalog and inventory data are updated.

We reserve the right to limit or cancel orders if information appears inaccurate, incomplete, or inconsistent with fraud prevention checks.

• Localized pricing depends on the active region configuration.
• Orders remain subject to acceptance and stock availability.
• Product content is informational and should be reviewed alongside label guidance.

Shipping, returns, and support

Fulfillment, shipping timelines, and post-order support follow the policies published on our shipping and return page.

If you need help with an order, contact support with your order number and a clear description of the issue so the team can route it quickly. Full details are on the shipping and return policy page.

Communications and appropriate use

You may opt out of marketing announcements and messages by contacting [email protected]. If You opt out of these marketing emails, You may still receive system notices and other information specifically related to Your account.

You may not decompile, disassemble, or reverse engineer any of the software comprising the Website. You may not violate the security of the Website, including unauthorized access of data, circumventing authentication mechanisms, or interfering with the Website in any way.

Privacy notice

We collect the information needed to operate the storefront, process orders, respond to support requests, and improve the customer experience.

That may include contact details, shipping and billing information, order history, and basic analytics or device information used to keep the site functioning reliably.

• Order and account details are used to provide service and resolve support issues.
• Analytics and cookies may be used to understand site usage and improve performance.
• Privacy-related requests can be sent to [email protected].

Disclaimer of warranties

You assume all risk of use of our products and services, and acknowledge that some use or misuse of our products might be inherently dangerous.

Dualcity Revenue is not a medical organization and cannot – and does not – provide You with medical advice or clearance to use certain Products or engage in any activities. Nothing contained in this Website should be construed as medical or other professional advice.

You agree that You will read and assess all warnings, instructions, and disclaimers, and that You will apply your independent judgment as to the safety of the Products You purchase.

Content and intellectual property

All trademarks, logos, design assets, editorial content, and storefront materials remain the property of GruntHQ or its licensors unless otherwise stated.

You may not copy, reproduce, or redistribute storefront materials for commercial use without prior written permission.

Limitation of liability

The site and its content are provided on an as-available basis. We work to keep information current, but we do not guarantee uninterrupted access or error-free content.

To the maximum extent permitted by law, GruntHQ is not liable for indirect, incidental, or consequential damages arising from use of the site or inability to access it.

Policy updates

These terms may be updated as the storefront evolves. Material updates will be reflected on this page with a revised effective date.

Questions about these terms or the privacy section should be directed to [email protected].