Shipping & Returns

Seller

DUAL CITY REVENUE, LLC. 1200 West Ave. Apt. PH12, Miami Beach, FL 33139, United States.

Shipping destinations

The current shipping scope covers street addresses in the contiguous United States and the District of Columbia. Alaska, Hawaii, US territories, APO/FPO addresses and PO boxes are not currently covered. We do not currently ship to Canada or other international destinations.

Shipping rates

Shipping is $10 per order. Shipping is free when the merchandise total is more than $99, calculated from item quantities and actual item prices after discounts, excluding tax. An order with exactly $99 in merchandise has a $10 shipping charge.

Processing and delivery

Orders may be fulfilled by third-party distribution and fulfillment providers. Availability shown on the Website may change before fulfillment is completed. In some cases, available items may ship while unavailable items are cancelled.

Estimated standard domestic delivery is 2–5 business days after dispatch. Order processing time is additional. Business days are Monday through Friday, excluding holidays. Delivery estimates are not guaranteed and may be affected by carrier delays, weather or address issues.

Returns and store credit

Except where specifically provided in our policy or required by applicable law, all product sales are final. We do not accept general returns for a change of mind, an incorrect product choice or merchandise that remains unopened. Approved claims may be resolved through store credit, replacement merchandise or another appropriate remedy. Billing errors and rights required by law are handled separately.

For damaged, incorrect or missing items, contact Customer Support within 7 days of delivery. Report a suspected defect promptly after discovering it. Do not return merchandise unless Customer Support authorizes the return and provides instructions.

Read the full Return & Store Credit Policy for claim requirements, remedies, cancellation, warranties and other conditions.